Security & Compliance

Enterprise-grade security measures to protect your data and maintain your trust.

Encryption

All data is encrypted in transit using TLS 1.3. At-rest encryption available on Pro and Enterprise tiers.

Isolated Instances

Each Redis instance runs in its own isolated Docker container with strict resource limits.

Network Security

VPC isolation, firewall rules, and optional IP whitelisting to control access.

Monitoring & Alerts

24/7 automated monitoring with real-time alerts for security events.

Regular Audits

Quarterly security audits and penetration testing by third-party experts.

Automated Backups

Daily automated backups with point-in-time recovery for Pro and Enterprise tiers.

Infrastructure Security

Container Isolation

Every Redis instance runs in an isolated Docker container with:

  • Dedicated memory and CPU limits
  • Separate network namespaces
  • Read-only root filesystems
  • No privileged access

Network Architecture

Our network infrastructure includes:

  • Private VPC networks per region
  • Firewall rules blocking unauthorized access
  • DDoS protection at the edge
  • Load balancing with health checks

Data Center Security

We deploy on AWS infrastructure with:

  • SOC 2 Type II certified data centers
  • Physical access controls
  • 24/7 security monitoring
  • Redundant power and cooling systems

Data Protection

Encryption

Data protection through multiple layers:

  • In Transit: TLS 1.3 for all connections
  • At Rest: AES-256 encryption for backups and snapshots (Pro/Enterprise)
  • Credentials: Encrypted storage using industry-standard key management

Access Controls

Granular access management:

  • Password-protected instances
  • IP whitelisting (Pro/Enterprise)
  • Role-based access control for teams
  • API token management
  • Two-factor authentication for dashboard access

Backup & Recovery

Comprehensive backup strategy:

  • Daily automated backups (Pro/Enterprise)
  • Encrypted backup storage
  • Point-in-time recovery
  • Cross-region backup replication (Enterprise)
  • 30-day backup retention

Compliance & Certifications

Data Privacy

We comply with major data protection regulations:

  • GDPR: EU General Data Protection Regulation compliant
  • CCPA: California Consumer Privacy Act compliant
  • DPA: Data Processing Agreement available for Enterprise customers

Infrastructure Standards

Built on certified cloud infrastructure:

  • SOC 2 Type II (via AWS)
  • ISO 27001 (via AWS)
  • PCI DSS compliance for payment processing (via Stripe)

Security Practices

Vulnerability Management

Proactive security maintenance:

  • Automated dependency scanning
  • Weekly security patch updates
  • Quarterly penetration testing
  • Bug bounty program

Incident Response

Prepared for security events:

  • 24/7 security monitoring
  • Documented incident response procedures
  • Customer notification within 72 hours of confirmed breach
  • Root cause analysis and remediation

Employee Access

Strict internal controls:

  • Background checks for all employees
  • Principle of least privilege
  • Multi-factor authentication required
  • Access logging and auditing
  • Regular security training

Responsible Disclosure

If you discover a security vulnerability, please report it to:

  • Email: security@swiftcache.io
  • PGP Key: Available upon request

We appreciate responsible disclosure and will acknowledge all reports within 48 hours.

Questions?

For security inquiries or to request our full security documentation: