Security & Compliance

Enterprise-grade security measures to protect your data and maintain your trust.

Encryption

All data is encrypted in transit using TLS 1.3. At-rest encryption available on Pro and Enterprise tiers.

Data Isolation

Enterprise-grade multi-tenant architecture ensures your data is logically separated and protected from other customers.

Network Security

VPC isolation, firewall rules, and optional IP whitelisting to control access.

Monitoring & Alerts

24/7 automated monitoring with real-time alerts for security events.

Regular Audits

Quarterly security audits and penetration testing by third-party experts.

Automated Backups

Daily automated backups with point-in-time recovery for Pro and Enterprise tiers.

Infrastructure Security

Multi-Tenant Data Isolation

Your data is protected through enterprise-grade isolation:

  • Logical data separation with secure key namespacing
  • Database-level access controls per organization
  • Encrypted credentials and API keys
  • No cross-tenant data access possible

Network Architecture

Our network infrastructure includes:

  • Private VPC networks per region
  • Firewall rules blocking unauthorized access
  • DDoS protection at the edge
  • Load balancing with health checks

Data Center Security

We deploy on certified Hetzner Cloud infrastructure with:

  • ISO 27001 certified data centers
  • Physical access controls and security monitoring
  • 24/7 infrastructure monitoring
  • Redundant power and cooling systems

Data Protection

Encryption

Data protection through multiple layers:

  • In Transit: TLS 1.3 for all connections
  • At Rest: AES-256 encryption for backups and snapshots (Pro/Enterprise)
  • Credentials: Encrypted storage using industry-standard key management

Access Controls

Granular access management:

  • Password-protected instances
  • IP whitelisting (Pro/Enterprise)
  • Role-based access control for teams
  • API token management
  • Two-factor authentication for dashboard access

Backup & Recovery

Comprehensive backup strategy:

  • Daily automated backups (Pro/Enterprise)
  • Encrypted backup storage
  • Point-in-time recovery
  • Cross-region backup replication (Enterprise)
  • 30-day backup retention

Compliance & Certifications

Data Privacy

We comply with major data protection regulations:

  • GDPR: EU General Data Protection Regulation compliant
  • CCPA: California Consumer Privacy Act compliant
  • DPA: Data Processing Agreement available for Enterprise customers

Infrastructure Standards

Built on certified cloud infrastructure:

  • ISO 27001 certified hosting (via Hetzner Cloud)
  • PCI DSS compliance for payment processing (via Stripe)
  • GDPR compliant with EU data residency options

Security Practices

Vulnerability Management

Proactive security maintenance:

  • Automated dependency scanning
  • Weekly security patch updates
  • Quarterly penetration testing
  • Bug bounty program

Incident Response

Prepared for security events:

  • 24/7 security monitoring
  • Documented incident response procedures
  • Customer notification within 72 hours of confirmed breach
  • Root cause analysis and remediation

Employee Access

Strict internal controls:

  • Background checks for all employees
  • Principle of least privilege
  • Multi-factor authentication required
  • Access logging and auditing
  • Regular security training

Responsible Disclosure

If you discover a security vulnerability, please report it to:

  • Email: security@swiftcache.io
  • PGP Key: Available upon request

We appreciate responsible disclosure and will acknowledge all reports within 48 hours.

Questions?

For security inquiries or to request our full security documentation: